Terms of Use

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Use, our Privacy Policy, and any additional policies referenced herein. If you do not agree with any of these terms, please do not use our services.


2. Services Provided

We offer professional cleaning services, including but not limited to:

  • Residential cleaning

  • Office cleaning

  • Restaurant cleaning

  • Other specialized cleaning services as requested

Our services are subject to availability and may be modified or discontinued at our discretion.


3. Booking and Payments

  • All bookings must be made in advance and are subject to confirmation.

  • Payment must be completed before or upon service completion.

  • We accept cash, cheque, e-transfer and wire transfer.

  • Any outstanding payments must be settled within the agreed timeframe.


4. Cancellations and Rescheduling

  • Clients may reschedule services at least 24 hours in advance without penalty.

  • Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

  • We reserve the right to reschedule or cancel services due to unforeseen circumstances.


5. Client Responsibilities

To ensure efficient service delivery, clients must:

  • Provide access to the property at the scheduled time.

  • Ensure the space is free of hazards or obstructions.

  • Secure valuables and personal belongings prior to cleaning.

  • Inform us of any specific cleaning instructions or special requirements.

Failure to comply with these responsibilities may affect service completion.


6. Limitation of Liability

  • We are not liable for damages resulting from pre-existing conditions or improper maintenance of the property.

  • We are not responsible for lost, misplaced, or damaged items unless due to proven negligence by our staff.

  • Our liability is limited to the cost of the service provided.


7. Termination of Services

We reserve the right to refuse or terminate services if:

  • A client is abusive, threatening, or uncooperative.

  • The cleaning environment is deemed unsafe.

  • Payment obligations are not met.


8. Changes to Terms

We may update these Terms of Use at any time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the revised terms.


9. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of British Columbia.


10. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at::

Kairos International Referral Connections
Email: info@kairos-connections.com
408-55 Water Street
Office 8309
Vancouver BC V6B 1A1
Canada

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Use.